Stewardship Technology

Electronic Giving Solutions

Beneficiaries


FREQUENTLY ASKED QUESTIONS
Q: What methods can donors use to give? A: Donors can give from their Checking, Savings account or Credit Card.
Q: Do I need to get a merchant account? A: In order to accept donations from credit cards you must have a merchent account. If you would like to accept credit card donations we will lead you through the process.
Q: Can we just accept donations from checking and savings accounts? A: Yes, if you only wish to accept donations from checking and savings accounts you can. Later if you wish to accept credit card donations just contact us and we will help you get your merchant accounts.
Q: How many donors can I have? A: There is no limit to the number of donors you can have. If you have 10, 100 or 25,000 donors EGSNetwork can handle it.
Q: Is there a limit to the amount of donations my non-profit can receive? A: No. There is no limit to the amount of donations you can receive.
Q: Are the EGSNetwork servers secure? A: We utilize the industry's standard hardware, software, and data security.
Q: We would like to sell products on our website; can EGSNetwork be used like a shopping cart? A: The EGSNetwork has been designed to be a donations management system and cannot be used as a shopping cart.
Q: Who can use the EGSNetwork? A: Your organization must be a incorporated as a 501(c)3 Not-for-profit with the IRS. The EGSNetwork is perfect for churches, ministries, missionaries, Christian radio stations and most non-religious not-for-profit organizations that depend upon donations.
Q: Can donors give recurring gifts? A: Donors can give one-time, weekly, bi-weekly and monthly donations.
Q: Does EGSNetwork provide reporting? A: The EGSNetwork comes standard with a suite of reports that can be downloaded to your computer. If your organization needs a customized report contact support@egsnetwork.com with your specifications.
Q: Can we add a donate form to our website? A: Using our easy-to-use tools, Electronic Giving Solutions can be integrated with your existing website.
Q: How long does it take for money to be deposited in our bank account? A: Money received from a donor will be deposited into your organization's account in four banking business days.
Q: Can donors print their own tax receipts? A: Yes, donors can log into EGSNetwork with their secure username and password and print a legal tax receipt at any time.